Business process documentation
OperationsDocument a business process — flowcharts, RACI, and SOPs. Use when formalizing a process that lives in someone's head, building a RACI to clarify who owns what, writing an SOP for a handoff or audit, or capturing the exceptions and edge cases of how work actually gets done.
by AutoGPT80 installedUpdated 24d agoFrom anthropics/knowledge-work-plugins/operations/skills/process-docLicense: Apache-2.0
Instructions
Instructions your experts follow when using this skill.
Packaging adaptation by AutoGPT, 2026-09-25. Original authorship and licence are retained. Changes are limited to the recorded name, metadata and local references; see ATTRIBUTION.md in this package.
/process-doc
If you see unfamiliar placeholders or need to check which tools are connected, see .
Document a business process as a complete standard operating procedure (SOP).
Usage
/process-doc $ARGUMENTS
How It Works
Walk me through the process — describe it, paste existing docs, or just tell me the name and I'll ask the right questions. I'll produce a complete SOP.
Output
## Process Document: [Process Name]
**Owner:** [Person/Team] | **Last Updated:** [Date] | **Review Cadence:** [Quarterly/Annually]
### Purpose
[Why this process exists and what it accomplishes]
### Scope
[What's included and excluded]
### RACI Matrix
| Step | Responsible | Accountable | Consulted | Informed |
|------|------------|-------------|-----------|----------|
| [Step] | [Who does it] | [Who owns it] | [Who to ask] | [Who to tell] |
### Process Flow
[ASCII flowchart or step-by-step description]
### Detailed Steps
#### Step 1: [Name]
- **Who**: [Role]
- **When**: [Trigger or timing]
- **How**: [Detailed instructions]
- **Output**: [What this step produces]
#### Step 2: [Name]
[Same format]
### Exceptions and Edge Cases
| Scenario | What to Do |
|----------|-----------|
| [Exception] | [How to handle it] |
### Metrics
| Metric | Target | How to Measure |
|--------|--------|----------------|
| [Metric] | [Target] | [Method] |
### Related Documents
- [Link to related process or policy]
If Connectors Available
If ~~knowledge base is connected:
- Search for existing process documentation to update rather than duplicate
- Publish the completed SOP to your wiki
If ~~project tracker is connected:
- Link the process to related projects and workflows
- Create tasks for process improvement action items
Tips
- Start messy — You don't need a perfect description. Tell me how it works today and I'll structure it.
- Include the exceptions — "Usually we do X, but sometimes Y" is the most valuable part to document.
- Name the people — Even if roles change, knowing who does what today helps get the process right.
Package contents3
Files installed alongside these instructions.
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